Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Marketing and communications With your consent, we could send you emails and SMS about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for your purposes. this end only.

If we ask you to provide your personal information to us for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at support@gopiscine.ca or by mail to: GoPiscine, 456 Boulevard des Laurentides, Piedmont, QC, J0R 1K0, Canada.

You can also unsubscribe from SMS by replying "STOP" to any message received.

ARTICLE 3 – SMS POLICY

When you choose to receive SMS from us, we use your phone number solely to send you updates about your order, shipping notifications, or promotional offers, subject to your prior consent.

How do we obtain your consent for SMS?

  • When placing your order, a checkbox allows you to agree to receive SMS.

  • You can also register by sending a keyword to our registration number.

Confidentiality and data sharing

  • Your consent to SMS is not shared with third parties for marketing purposes.

  • We only send SMS to customers who have explicitly agreed to receive them.

  • You can unsubscribe at any time by replying "STOP".

ARTICLE 4 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.

ARTICLE 5 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment :

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with PCI-DSS standards. The information related to your purchase transaction is kept as long as necessary to complete your order. Once your order is completed, the information related to the purchase transaction is deleted.

ARTICLE 6 – SERVICES PROVIDED BY THIRD PARTIES

Some third-party providers may collect, use, and disclose your information to provide their services.

We recommend that you carefully read their privacy policies to understand how they will handle your personal information.

ARTICLE 7 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure their security.

ARTICLE 8 – COOKIES FILES

We use cookies to enhance your user experience. You can configure them in your browser.

ARTICLE 9 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence and that you have given your consent for any minor under your care to use this website.

ARTICLE 10 – MODIFICATIONS MADE TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately after their publication on the website.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, modify, or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our privacy standards officer at support@gopiscine.ca or by mail to:

GoPiscine [Re: Privacy Standards Agent] 456 Boulevard des Laurentides, Piedmont, QC, J0R 1K0, Canada